Quality Control

The quality control methods they currently use are the following:

1. Identify critical Points: assessing and assuring capabilities of raw materials, incoming materials which Involved the shipping, receiving, storing, and distribution of materials, parts,supplies and equipment, in which the employees will report to a team lead for inspections and specifications. Inspecting and testing product quality from pre-production to post-production, including issues related to product color, construction, labeling, packaging, and pricing.The area of technical, sourcing and product development ensures that the quality meets specifications by checking new products, monitoring raw materials and work in progress prior shipping or prior placing the product in inventory.

2. Attribute measurement is used for Victoria Secret. The company uses the percentage of dissatisfied customers, percentage of defective materials, and other. For an attribute control chart, samples are large, the range of 50 to 300 observations. The sample must be at least large enough to allow for the detection of one defective unit. If the process is being controlled produces 1 percent defective units.

3. The amount of inspection to be used: VS, uses also technical, quality control, product development, to ensure that everything is met for specifications. Statistical process control, is used to minimize the amount of inspection is needed.

4. Who should do the inspections: Workers, Prevention programs, managers.

Victoria Secret has continuous improvements in its quality control through out the whole company. With their fabrics Victoria Secret makes sure that they are properly used and meet specific specifications for the customers. The company is constantly improving on current, new and future products to be put out in the store for every next season to come. Victoria Secret is always improving on the quality of their products for their customers.

Victoria Secret uses Pareto analysis to shut out all the problems in quality control. Victoria Secret is a well-known brand and it offers high quality products, therefore if there are any problems they will be fixed immediately. However, there should not be any problems and if there is they are usually taken care of before the products are put out in stores.

Victoria's Secret practices Six Sigma program like any other major brands, because they want to protect their reputation. Victoria’s Secret has manufacturing company Brandix Group that is the biggest exporter in apparel sector in Sri Lanka. The factory by itself produces a sixth of bras sold by U.S. retailer Victoria's Secret.

It's the largest lingerie maker in South Asia. Limited Brands, a parent company of Victoria's Secret, also uses Six Sigma to cut manufacturing cost,improve the quality of their products and to reduce the margin of imperfection.

One of the recommendations is to look into the fishbone diagrams.The fishbone diagram is an analysis tool that provides a systematic way of looking at effect and the causes that create or contribute to those effects. A common use of this diagram is in “product design” to identify desirable factors leading to an overall effect. Another recommendation is Six Sigma trainings and aggressive leaderships so they can help in the improvements of the company.